More Information If the problem occurs more than once, and you have to repeatedly re-add the mouse or turn it off and then on, you may want to update firmware or drivers associated with the Bluetooth controller.
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Resolved my issue. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Please respond back for the status on the issue and let us know if you have any issues. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I tried a corded mouse and that would not work either on the USB ports but my memory stick did work. The mouse does work on my old laptop and when I purchased it it stated it was compatible with Windows 7.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. And you need to control your PC with the keyboard to follow instructions. Make sure you can control the PC with a keyboard if not borrow the wired mouse from your friend or known person.
Here are the fixes that will help you to fix your mouse and make a mouse work on your operating system Windows 7. This will help you to reset and refresh your wireless mouse with 12 Side Buttons. First of all, what is troubleshooting? Troubleshooting means that fix and configuring the system.
You need to follow the instructions to troubleshoot and fix your wireless mouse in Windows If do you receive any error messages when you install the mouse? Or Is the mouse detected on the computer?
You have to try and reconnect the receiver of your wireless mouse to your different ports and check the behavior of the wireless mouse on your Windows 7 Operating system OS. By trying this, you can eliminate the issues that had to affect the port. If your Mouse pointer moves erratically or mouse cursor does not respond to your movement rapidly or the mouse stops working after a certain period of use or is not detected by Windows such as we are talking about Windows 7 Operating system.
Then there could be a virus or error that is stopping your device from working properly. If you have previously enabled the remote connection on your Windows 10, or that you have installed Teamviewer, use them as per your own needs.
NOTE : You should use remote control feature to proceed with the following method. Here is how:. Right-click your wireless mouse and click Update Driver Software….
Select one of the devices listed. Click Next to continue. When you reach the following window, tick the box for Show compatible hardware. Then select the right driver for you. Then restart your computer. There are two ways you can get the right drivers for your wireless mouse: manually or automatically.
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